A manager from a big restaurant in the neighborhood region called in for our services. He had been asked to find out if we could aid the owner. It had turn out to be clear that many of the waiting staff where stealing from the Suggestions pot. He explained to us that on some weeks there may be as a lot as £5000 inside the pot on a Saturday night. There had been only two techniques that the funds could possibly be stolen from the pot. One could be prior to the money was put into the pot as well as the other would be when it was getting counted in the staff room.
We asked the client if they had any CCTV cameras inside the restaurant. The Manager stated they had no security apart from the locks and bolts. We suggested that CCTV cameras where a should prior to we did something else inside the restaurant. We had the CCTV fitted without any of the staff realising. We also decided to go undercover and pose as a couple having a meal. We wanted to attempt and get the waiter to take a bit tip from us to see what he would do with the cash.
The Restaurant was really busy and so exactly where the waiters. We had a wonderful meal and showed our appreciation in the end when we gave the waiter a massive tip. Right after we left we went back to the workplace to watch the film footage. It very clearly showed each the head waiter and the Bar man taking cash from the Tip jar and also forgetting to put their suggestions in. Our client was delighted with all the CCTV along with the fact that we caught the head waiter and Barman read handed.
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